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Updated at 2024-02-20

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About Purchase

I Want to Buy, Who Can Help Me?

Where to Shop?

Flaregirls is sold exclusively at https://flaregirls.com/. Be the first to know about new collections, restocks, and more by signing up for emails here.

How to Place the Order Online?

1)Enter our website https://flaregirls.com/.
2)Shopping goods Click on the "Add to cart" where you want to order, you can order repeatedly, modify the purchased quantity, and settle accounts together.

3)Select the mode of transportation and payment terms Fill in the accurate receiver address informationThe system will automatically recommend several kinds of transportation modes as well as the corresponding freight to choose from.The system will automatically recommend several payment terms to choose fromIf you are not satisfied with the recommended transport mode or payment term, please submit the order and wait for our service staff to contact you.

4)Paypal paymentThe System can support online payment by Paypal, which is efficient and safe.

I Want to Buy, What Payment Method Can I Choose?

1)Paying with PayPal

2)Pay with credit/debit card

3)Paying with Klarna

Is It Safe to Use My Credit Card on the Website?

Please don't worry. It's safe to order on our website. When purchasing from Flaregirls your financial details are passed through a secure server using the latest SSL (secure socket layer) encryption technology. Credit card details are never stored on the Flaregirls website in any way, and are passed on directly to our Payment Gateway for authorization and authentication. Welcome to choose your favorite items on our website.

I Tried Ordering Through the Website but It’s Not Going Through - What Do I Do?

You can solve many errors with just a few simple steps:

1) Try using a different browser

2) Force stopping the browser

3) Clearing the browser cache

If these still don't work, contact us Support@flaregirls.com, so we can get it sorted for you!

Why Might My Credit Card Be Refused?

Your credit card may be refused for any of the following reasons:

-The card may have expired. Check that your card is still valid.

-You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.

-You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

-Make sure you’re using the latest version of your web browser. Maybe because your browser is installed some kinds of plug-ins. Please clear the cookies restart the browser and then try again.

How Do I Change or Cancel an Order?

You may change or cancel your order by our Customer Support Team Support@flaregirls.com before the order is processed.

If you miss this grace period, no worries! We are committing to ensuring that you find your perfect fit and offer hassle-free returns and exchanges. If you want to change your order, we recommend placing a new order to ensure that you receive it as soon as possible.

Do You Offer Promotions?

There are various discounts, promotions and special offers on our site. The best way to get some of the codes is to check our banners or announcement bars.

How Do I Apply My Discount Code?

On the last page before you click complete order you will find a box to enter your discount code. Once you have entered this code, click “Apply”. Your total amount will be updated to reflect the discount.  

How Do I Track My Order?

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. You will then be able to track your order through the tracking link on the email. Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment. It will be sent to the email you used for placing the order. 
If you fail to track your order, please email Support@flaregirls.com with your order number and request. 
Or we also provide self-service inquiry, you can check this link : https://flaregirls.com/apps/17TRACK

How Do I Find My Flaregirls Order Number?

Once you place your order successfully, you will receive a unique Flaregirls order number starting with “FLG”. There are ways to find your order number: Check your email inbox or spam for the order confirmation. Still can’t find your order number? 👉contact us.

How Long Does It Usually Take to Deliver the Goods?

After placing the order, we have 1-5 days to prepare the products. Normally, standard shipping will take 7-15 business days to arrive. If you need the product to arrive faster, then you can opt for the express method, which usually takes 5 to 7 business days.

Warm reminder: If you choose a pre-sale product, our processing time is generally 10 to 15 days.

I Want to Buy, Where Can the Product Be Shipped?

It can be delivered to your home, you can buy with confidence and enjoy free shipping worldwide on orders over $89. Please look for our official link: https://flaregirls.com/

What Should I Do if I Did Not Receive My Delivered Package?

First double-check the area where the carrier would have left it. Ask neighbors too in case the package was dropped at the wrong door. Also, look for any "attempted delivery" notices, which means the carrier tried to deliver it, but no one was home. If you still don’t see anything, wait until the end of the next day, because some carriers’ electronic systems may show the package as delivered, even when it’s still on the way. Still no luck? Call the carrier with your tracking number for more information. If the carrier is unable to provide a resolution please contact our Customer Care Center.

How Do I Purchase a Item That Is Out of Stock?

Generally, if our website indicates that it is out of stock, it means that the arrival time cannot be determined when or whether it can be restocked. But we are very concerned about every request of customers, we would love to customize the size of the product you need, the production time needs to be extended to 10-15 days. If you want to customize, you can contact us anytime.

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