I Would Like to Cancel/Return/Exchange My Order. What Can I Do?
Please contact our customer service for further help. Check our Return & Exchange Policy page for more details.
How Can You Cancel/Modify Your Order
If you want to cancel or modify your order, please send us an email including the order number and the item you want to cancel/exchange. We cannot cancel/exchange orders which have been shipped out. If it has been shipped out, please wait for your package to arrive and you may either keep it or contact us for return/exchange.
What Can You Do if You Received Wrong/Damaged Item?
If you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. Make sure to include the information below: 1. Your order number2. The photo of damaged/defective item
What Should You Do if Your Package Is Missing an Item?
If you've received a package with an item missing, it's most likely one of two things:
1)To get your orders to you as fast as possible, some orders may arrive in separate packages. Check your confirmation emailto see if your order will arrive in multiple packages.
2)If you have not received your entire order by the expected delivery date, please contact Support@flaregirls.com so we can look into this for you as quickly as possible.